 Shipping and Delivery If you place an order Monday thru Friday before 2:00 pm PST, your order will be processed the same day. If ordered after 2:00 pm PST, your order will be processed the following business day. If you order after 2:00 pm PST on Friday, your order will be processed the following Monday. In stock items will ship 48 hours after you have placed your order. We generally ship UPS. Therefore please provide us with a street address (UPS does NOT deliver to P.O. Boxes). APO or military base addresses will ship via the U.S. Postal Service. STANDARD GROUND SERVICE WITHIN THE CONTINENTAL U.S.: This does NOT include Alaska, Hawaii or Puerto Rico. In-stock items will ship 48 hours after you place your order. After the processing period, please allow 5-10 business days for ground UPS delivery. There is a flat fee of $5 for Ground shipping on purchases up to $150. Any purchases exceeding $150, shipping is FREE within the continental U.S. APO or Military Bases: If your address is an APO or military base, we must ship through the U.S. Postal Service, and is shipped standard mail via the U.S. Postal Service. 2ND DAY AIR WITHIN THE CONTINENTAL U.S.: Alaska, Hawaii and Puerto Rico must ship 2nd day air. In-stock items will ship 48 hours after you have placed your order. After this processing period, you will receive your order within two business days. The flat fee for 2nd Day Air shipping is $18.00. INTERNATIONAL SHIPMENTS: In-stock items will ship 48 hours after you place your order. If you reside outside the U.S. or would like to ship an order outside the U.S., please use the International Shipping Calculator to estimate charges based on your shipping location. We assign a separate shipping fee to each package. If you have multiple items on your order and would like to ship all items together, please notify us via email within the first 24 hours after you have placed your order. Please note shipping costs do not include any clearance fees which include: destination countries taxes, duties, and/or any brokerage fees. You may also be responsible for any additional fees at the time of delivery. If your package is not accepted (signed for) at the time of delivery, international orders will not be refunded for shipping costs or the refused merchandise. OUT-OF-STOCK ITEMS: Upon receipt of your order, our customer service department will email you within 48 hours to notify you if an item is sold out. If an item is out of stock but will be available in the future, we will email you the items anticipated availability and ship dates. We will also let you know if there is an alternate size or color choice. Please email us back to confirm that the anticipated availability and ship date is okay, or if you would prefer an alternate size or color choice. If we do not receive a confirmation from you within 14 days, the order will be cancelled with no incurred charges. |